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17 Jul 2020

Tractable and Tokio Marine present together on seamless claims

How are leading carriers utilizing AI to create seamless claims experiences?

Featuring Ted Ohkuma, Tokio Marine’s Digital Innovation Lead for the US East Coast and our very own Head of North America, Julie Kheyfets, these innovation leaders tackled this topic during the Reuters Events Connected Claims virtual conference on July 24 2020.

Below is a video recap of the session, along with three of the most important takeaways.

Key takeaways:

  1. The recent covid crisis can be a catalyst for change in claims — some of the most innovative carriers are using this moment to not just cope but transform to go beyond virtual, to touchless claims.
  2. AI appraisal is key to touchless and it is already being deployed at top carriers around the world to create seamless claims experiences.
  3. Adopting AI early will give you a competitive edge as you improve your claims operations ahead of competitors and begin realizing the immediate and long-term benefits.

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