- Tractable partners with City Centre Collision to integrate AI technology into their repair services, enhancing efficiency, accuracy, and customer experience while continuing the company’s legacy of quality
- City Centre Collision’s addition of AI technology supports their continuous improvement in repair quality, processes, and customer care
New York, NY – April 1, 2025 – Tractable, a leader in AI-driven solutions for the automotive repair industry, is excited to announce a new partnership with City Centre Collision, an auto repair shop committed to providing superior customer service and cutting-edge solutions. This collaboration marks a pivotal moment for City Centre Collision, led by Brett Campbell, who took over operations last November from his father.
City Centre Collision, now under the leadership of Brett Campbell, is embracing Tractable’s advanced AI technology to enhance its repair services and transform the customer experience. With a focus on innovation, Brett aims to continue his father’s legacy of quality while introducing new technologies and operational efficiencies that reflect the evolving needs of the modern consumer.
“In line with our mission and guided by the principles of Kaizen, we are committed to continuous improvement in everything we do—from the quality of our repairs to the efficiency of our processes and the level of care we offer our customers,” said Brett Campbell, owner of City Centre Collision. “Partnering with Tractable is a perfect fit for our philosophy. Their AI technology will help us streamline our operations, improve the speed and accuracy of our estimates, and ultimately provide a better experience for our customers.”
By leveraging Tractable’s AI-powered tools, City Centre Collision will be able to assess damage, generate repair quotes, and manage workflows more effectively, minimizing downtime for customers while ensuring accurate, efficient repairs. This technology also supports City Centre Collision’s commitment to reducing the environmental impact of their operations by optimizing repair processes and reducing waste.
“Tractable’s mission has always been to empower automotive repair businesses to thrive in an increasingly digital world, and we are excited to partner with City Centre Collision as they embrace this new chapter in their history,” said Venkat Sathyamurthy, CEO of Tractable. “Brett’s commitment to innovation and customer service aligns perfectly with our vision to create smarter, faster, and more sustainable repair processes.”
The partnership represents a forward-thinking approach to the automotive repair industry, where AI technology continues to shape the future of service and customer satisfaction.
About Tractable
Tractable is a global leader in AI for accident and disaster recovery. Using advanced Computer Vision AI, Tractable helps insurers, automotive companies, and repairers assess damage and process repairs with speed and precision. Tractable’s solutions are used worldwide to accelerate recovery, improve decision-making, and enhance the repair experience.
About City Centre Collision
City Centre Collision is a premier auto repair service provider based in Ontario, specializing in collision repair, paintless dent repair, and other automotive services. Guided by the principles of Kaizen, City Centre Collision is committed to continuous improvement in every aspect of their business—from the quality of repairs to operational efficiency and customer care.
