- Don-Mor will use Tractable’s AI solution to deliver instant repair quotes to customers 24×7
- Don-Mor is leveraging Tractable across both insurance and customer pay jobs and for both drivable and non-drivable vehicles
New York, New York, March 13, 2025 – Don-Mor CARSTAR Collision, a trusted name in vehicle collision repair, has partnered with Tractable, a leader in AI-powered computer vision solutions, to bring instant, AI-generated vehicle repair quotes to its customers. This strategic partnership leverages Tractable’s cutting-edge technology to streamline the estimation and repair process, enhancing efficiency and customer convenience.
By integrating Tractable’s AI technology, Don-Mor CARSTAR Collision now offers three primary benefits to customers and insurance partners:
- Online Scheduling for Instant Estimates:Customers can now schedule estimates directly online, reducing wait times and providing an immediate, AI-generated preliminary assessment of their vehicle’s damage, anytime.
- Early Classification and Job Triage for Insurance Claims:AI-powered early classification enables accurate triaging of jobs based on estimated repair hours and complexity up front, ensuring seamless integration into Nexsyis for insurance assignments.
- Efficient Handling of Non-Drivable Vehicles:When non-drivable vehicles arrive via tow trucks, Tractable’s AI instantly assesses damage severity, allowing for quicker triage and better resource allocation.
“This partnership with Tractable represents a significant leap forward in our commitment to providing fast, accurate, and transparent repair estimates,” said Jeff Brown, General Manager at Don-Mor CARSTAR Collision. “By leveraging AI, we’re not only improving customer experience but also enhancing operational efficiency across our shop and insurance partners.”
Tractable’s AI technology uses advanced computer vision to analyze vehicle damage from images, generating estimates with industry-leading accuracy and speed. By integrating this capability, Don-Mor CARSTAR Collision reinforces its position at the forefront of innovation in the auto repair industry.
About Don-Mor CARSTAR Collision: Don-Mor CARSTAR Collision has been a trusted name in vehicle collision repair for over 45 years. Founded by Don Morton, the facility has grown from a single building into a comprehensive “repair village” spanning 5.2 acres. As a long-standing partner of CARSTAR Canada, Don-Mor CARSTAR offers a diverse range of services, including full collision repair, fleet repairs and service, and automotive insurance assistance.
About Tractable: Tractable is a global leader in AI for accident and disaster recovery. Using advanced Computer Vision AI, Tractable helps insurers, automotive companies, and repairers assess damage and process repairs with speed and precision. Tractable’s solutions are used worldwide to accelerate recovery, improve decision-making, and enhance the repair experience.
