05.04.2022

3 min read

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Tractable and Duck Creek Technologies partner to transform P&C claims with industry-leading AI

Tractable’s AI solutions use computer vision to assess damage and streamline the claims process, and will soon be available on the Duck Creek platform 

Tractable, a market leader in developing and applying artificial intelligence (AI) to accelerate accident and disaster recovery, will integrate its solutions into Duck Creek Technologies’ (Nasdaq: DCT) platform. Tractable’s AI solutions use photos to automate auto damage appraisal, allowing insurers to improve claims accuracy, reduce turnaround times and deliver an improved experience for customers.

By joining forces with Tractable, Duck Creek empowers its insurance clients to bolster their claims workflow with the speed, accuracy and maturity of Tractable’s market-leading AI. Now, Duck Creek customers will benefit from reduced processing times and an overall enhanced claims workflow.

Among the Tractable solutions that will be available to Duck Creek customers is AI Triage, which uses computer vision to scan vehicle images and instantly generate damage reports at first notice of loss (FNOL). Tractable’s AI Review, which uses AI to review claims, and AI Subro, which uses AI to streamline subrogation tasks, will also be available to Duck Creek customers.

“Tractable’s AI is accelerating millions of claims a year and helping drivers get back on the road,” said Julie Kheyfets, vice president and general manager of North America at Tractable. “By teaming up with Duck Creek, we’re able to bring the benefits of AI claims to even more carriers and drive a faster, better claims experience for even more policyholders.”

“Today, insurance carriers are faced with constantly evolving standards and expectations to deliver a superior customer experience,” said Andy Yohn, VP of Product Management at Duck Creek. “It’s more important than ever for P&C leaders to keep pace with and implement the most advanced tech solutions. Our partnership will set Duck Creek clients apart in the industry as they benefit from the unmatched precision, speed and consistency of solutions like Tractable’s AI.”