Customer success

Strategic partners for business growth

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Shaping our future business, and the business of the future

As strategic advisors to our own teams and the executive teams of our customers, the customer success team is the brains behind the adoption of sophisticated AI technology – exhibiting versatility across technical and operational disciplines as we integrate successfully within clients’ tech and workflows. 

But that’s just the start. Transforming customer businesses through the power of our AI platform means building trusted relationships through collaboration, both inside Tractable and within our customers’ businesses. With a working culture that’s built on high performance, transparency and autonomy, we’ll make sure you’re set up for success.

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What we’re working on

Building trusted relationships

Becoming a trusted, strategic advisor to customers, shaping the future of their business and our products.

Advocating AI

Build awareness, engagement, advocacy and adoption of Tractable's cutting edge AI platform.

Transforming businesses

Make data-led decisions that bring about transformative business results for our customers and our future.

Real world impact, together

It’s the combination of trust and collaboration that makes our team unique. Our customer success team works hard to keep delivering results for us and our customers as we scale to ever-greater heights together.

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World-class work culture

Working at Tractable

  • Take ownership of projects and feel invested in success with company equity
  • Join a global business that embraces diversity of all kinds
  • Enjoy real work-life balance with a flexible working culture
  • Work with a sociable, collaborative, friendly team
  • Challenge yourself in a high-performing yet humble culture
  • See the impact of what you do and be rewarded for your hard work

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