Tractable Partners with Zenetec Collision

• Zenetec will use Tractable’s AI solution to improve the efficiency of the repair process and help process estimates 24/7

• Zenetec is looking to help customers decide if they want to proceed with a repair and, if appropriate, direct them to their insurance carrier with the help of Tractable

Zenetec Collision & Autoglass (Zenetec), a leader in automotive repair and accident management services, is proud to announce its strategic partnership with Tractable, a world-renowned AI company specializing in visual damage assessment for vehicles. This collaboration marks another step forward in Zenetec’s commitment to providing world-class service to their customers as they fulfill their strategic growth ambitions and continue to be an innovative leader at the forefront of technology.

Tractable's AI solution will be integrated into Zenetec’s operations to provide accurate vehicle damage assessments to customers instantly before taking the car into a shop. Leveraging advanced machine learning and computer vision technologies, Tractable’s AI will empower Zenetec to offer a new level of service, enabling customers to make more informed decisions about their repair options and giving Zenetec access to high quality photos at the start of the process.

Key Benefits of the Partnership Include:

1. Informed Decision-Making for Customers: With Tractable's AI, Zenetec customers will be able to quickly assess if they want to repair the vehicle, and if so, whether it's more cost-effective to pay for repairs out of pocket or to file an insurance claim. This feature ensures that customers can choose the best financial option for their situation, enhancing transparency and satisfaction.
2. Increased After-Hours Estimating Capacity: By incorporating Tractable's AI into its workflow, Zenetec will significantly expand its ability to provide damage estimates outside of traditional business hours with 24/7 Tractable coverage. This added capacity ensures that customers can receive timely assessments at their convenience, even during evenings and weekends.
3. High-Quality Image Capture for Damage Assessment: Tractable's AI technology will also assist in obtaining high-quality images of vehicle damage, which are crucial for accurate assessments. This feature reduces the risk of errors and ensures that all aspects of the damage are thoroughly documented and evaluated up front.
   

“We’ve been following Tractable for a while and are thrilled to announce the integration of their AI into our workflow. As a growing business, this partnership presents an incredible opportunity to enhance the experiences of both our customers and workers. It is a significant step towards streamlining processes and simplifying tasks for everyone involved,” said Jonathan Gray, Vice President of Operations at Zenetec.

“We are thrilled to welcome Zenetec on board as one of our partners and look forward to expanding with the across the Canadian collision market,” said Venkat Sathyamurthy, CEO of Tractable. 

As Zenetec recently acquired its fifth location, the integration of AI technology will play a pivotal role in enhancing the quality and efficiency of its services across all locations, both old and new.

About Zenetec: Zenetec has been a trusted name in automotive repair and accident management for over 30 years, offering a wide range of services including collision repair, auto glass replacement, and paintless dent repair. With a focus on customer satisfaction and cutting-edge technology, Zenetec is dedicated to delivering the highest quality service to its clients.

About Tractable: Tractable develops AI solutions for accident and disaster recovery. Its AI solutions process visual data—such as images of cars or homes—with the accuracy and speed required to make informed decisions. By partnering with some of the largest insurers and repairers globally, Tractable helps accelerate recovery in times of need.